Two fees, no others
A paid ticket carries a 7% Tiqstar platform fee, plus the payment processor's fee for your market. There is no subscription, no listing fee, no fee to publish, and no payout fee. Free tickets carry nothing at all.
The processor fee varies by country — the current rate for every market is listed on the pricing page.
Who pays: you or the guest
Each fee can be absorbed — taken out of what you receive, so the guest pays exactly the ticket price — or passed on, added at checkout on top of it. The two fees are set independently.
The setting resolves from the most specific place it is set: the ticket type first, then the event, then your account default. So you can absorb fees on a cheap early-bird tier and pass them on everywhere else.
Choosing between them
- Absorbing gives a clean headline price, which reads better in a flyer and converts better at the last step. It costs you the fee.
- Passing on protects your margin exactly, but the number at checkout is higher than the one people came for.
- Whichever you pick, the guest sees the full breakdown before paying — neither option hides anything.
A worked example
On a ₦10,000 ticket in Nigeria: the platform fee is ₦700 and processing is ₦250 (1.5% + ₦100.00 per order). Absorb both and you receive ₦9,050. Pass both on and the guest pays ₦10,950.