What cookies are
A cookie is a small file a website asks your browser to keep and send back on the next request. It is how a site can tell that two page loads came from the same person — which is what makes staying signed in possible at all.
Cookies set by the site you are visiting are called first-party. Cookies set by another domain embedded in the page are third-party, and are the ones typically used to track people across the web. Tiqstar sets first-party cookies only. The exceptions — payment and Google sign-in — are listed further down, and only appear if you use them.
Your current choices
Change your choices at any time. Withdrawing is as easy as accepting — the same panel, from this page or the footer of any page.
Strictly necessary Always on
These sign you in and remember the choices you make here. The site cannot work without them, so they cannot be turned off.
They keep you signed in as you move between pages, and they store the cookie choices you make in this panel so you are not asked again. Turning them off would mean you could not sign in or buy a ticket.
| Name | Set by | Purpose | Expires |
|---|---|---|---|
tiqstar_access_token | Tiqstar | Keeps you signed in and authorises your requests to our API. | 1 hour |
tiqstar_refresh_token | Tiqstar | Renews your session so you are not asked to sign in again. If you did not choose to stay signed in, it is dropped when you close the browser. | 7 days |
tq_consent | Tiqstar | Records the choices you made in this panel, so you are not asked again on every page. | 6 months |
Preferences Always on
These remember settings you chose yourself, like your region. They are only used to pick which events to show you.
If you asked for events near you, this also holds the rough location your browser gave us, so we do not have to ask again on every page. None of it is shared with anyone, and none of it is used to build a profile of you. Each of these exists because you asked for it, so there is no switch here — to stop the location one, use "stop using my location" in the region picker, or turn off location for this site in your browser.
| Name | Set by | Purpose | Expires |
|---|---|---|---|
tq_region | Tiqstar | Remembers the region you are browsing, so prices and events show in the right currency and market. | 1 year |
tq_fix | Tiqstar | Your approximate coordinates, saved after you ask for events near you, so we do not have to re-request your position on every page. Written only once your browser has granted location permission. Set only if you use "near me". | 30 days |
tq_radius | Tiqstar | How far around you to search — the distance you last chose. Set only if you use "near me". | 1 year |
Analytics Your choice
If a tagged link brought you here (an organiser’s post, a newsletter, an invitation), this remembers which one for this visit and tells the organiser with your booking.
That is all this category does: there is no analytics tool on the site. The link’s tags are kept in this browser tab, not in a cookie, and are gone when you close it. If you book, they are sent to Tiqstar with the booking so the organiser can see which of their links brought it. Tiqstar does not share them with ad networks. Switch this off and they are deleted straight away and never sent.
| Name | Set by | Purpose | Expires |
|---|---|---|---|
tq_attribution | Tiqstar | The campaign tags on the link that brought you here (utm_source, utm_medium, utm_campaign, utm_term, utm_content), or the invitation you opened, with when you arrived and the page you landed on. Sent to Tiqstar with a booking so the organiser knows which link brought it. Never shared with ad networks by Tiqstar. Session storage in this tab, not a cookie. Set only when you arrive from a tagged link or an invitation. | When you close the tab |
Marketing Your choice
If you clicked an advert to get here, this remembers which one for this visit and tells the organiser with your booking, so they know the advert worked.
There is no advertising tracker on the site, and nothing here follows you to other sites. The click ID the ad network added to the link (gclid, fbclid and the like) is kept in this browser tab, not in a cookie, and is gone when you close it. If you book, it is sent to Tiqstar with the booking so the organiser knows which advert brought it. Tiqstar does not share it with ad networks, though the organiser may report the booking to the network they advertised on. Switch this off and it is deleted straight away and never sent.
| Name | Set by | Purpose | Expires |
|---|---|---|---|
tq_ad_click | Tiqstar | The click ID an ad network (Google, Meta, LinkedIn, Microsoft, TikTok or X) added to the advert you clicked, with when you arrived and the page you landed on. Sent to Tiqstar with a booking so the organiser knows which advert brought it. Never shared with ad networks by Tiqstar. Session storage in this tab, not a cookie. Set only when you arrive from an advert. | When you close the tab |
Cookies set by others
We do not set these and they are not covered by the switches above — they belong to the provider, under that provider's own policy, and they only appear on one specific journey. The way to avoid them is not to take that route.
| Provider | When you meet them | Why |
|---|---|---|
| Paystack | Paying for an order in Nigeria | Secures the transaction and detects card fraud. |
| Stripe | Paying in USD, GBP, CAD or AED | Secures the transaction and detects card fraud. |
| Flutterwave | Paying in other supported African currencies | Secures the transaction and detects card fraud. |
| Choosing "Continue with Google" to sign in | Runs the sign-in flow and keeps you signed in to your Google account. | |
| YouTube | Playing a video on an event page | Plays the video from Tiqstar’s YouTube channel in privacy-enhanced mode; nothing loads from YouTube until you press play. |
Other browser storage
Not cookies, but kept in your browser all the same. None of it is sent anywhere on its own, and all of it goes when you clear your browser data for this site.
| Item | Kind | Purpose |
|---|---|---|
tiqstar:newsletter | Local storage | Remembers the address you subscribed with, so the footer form does not ask you a second time. |
tiqstar:update-dismissed | Local storage | Which "new version available" notice you have already dismissed. |
tq:reels-sound | Session storage | Whether you turned the sound on in the event video viewer, until you close the tab. |
tq:video-upload-direct-blocked | Session storage | Notes that this browser could not send a video straight to YouTube, so the next one goes through Tiqstar. |
Site cache | Service worker | Holds the site's own files so pages load quickly and partially work offline. Cleared with your browser cache. |
Push subscription | Push API | Only if you turn on browser notifications. Revoke it any time from your browser's site settings. |
Managing cookies
The quickest route for anything optional is the — reachable from this page and from the footer of every page. Turning a category off there also deletes the cookies already set for it.
Your browser can do the rest. Every one lets you view, block and delete cookies, usually under Settings then Privacy, and a private window discards everything when you close it.
Blocking the strictly necessary cookies will stop you signing in and stop checkout working — that is what "necessary" means here, not a figure of speech. Blocking tq_region only means being asked for your region again next visit. To clear the session cookies without touching anything else, sign out.
Location is separate, and has its own two controls. "Stop using my location" in the region picker deletes the saved position immediately, and your browser's site settings can withdraw the location permission altogether — after which we cannot ask again without you granting it. We never store a position your browser has not given us.
Changes to this policy
This page is generated from the same cookie list that drives the consent panel, so the two cannot disagree. When that list changes in a way you would want to re-decide — a new provider, or an existing one used for something new — we increase the policy revision, and everyone is asked to choose again rather than being carried over on an answer to a different question.
Current revision 2 · last updated 12 October 2026.
Contact
Questions about cookies: privacy@tiqstar.com. See also the privacy policy and the terms of service.