Privacy Policy
How we protect and handle your data
Last updated: March 15, 2024
At Tiqstar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information
- Account login credentials
- Payment information
- Profile information
- Event preferences and interests
Automatically Collected Information
When you use our services, we automatically collect:
- Device information
- Usage data
- Location information
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process your ticket purchases and transactions
- Provide customer support
- Send you important information about events
- Personalize your experience
- Improve our services
- Detect and prevent fraud
3. Information Sharing
We may share your information with:
- Event organizers (for event-related purposes)
- Service providers and partners
- Law enforcement (when required by law)
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Employee training on data protection
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to certain data processing
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze how you use our services
- Personalize content and advertisements
- Improve our services
You can control cookie settings through your browser preferences.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
For privacy-related inquiries, please contact us at:
- Email: [email protected]
- Address: 123 Innovation Hub, Sandton, Johannesburg, 2196, South Africa
Related Documents: Terms of Service•Cookie Policy