Your seats are held, not bought
Choosing a quantity puts those tickets aside for you while you check out, so nobody buys them out from under you mid-payment. The hold has a time limit shown on the page.
A hold is not a purchase. If you leave checkout unfinished, the tickets go back on sale when the hold expires — even if you had already opened the payment page.
Paying
Most payments complete on the page: you enter your details, confirm, and stay where you are. Some currencies hand off to the payment provider's own secure page and bring you back afterwards.
What you can pay with depends on the currency. Naira events take card, bank transfer and USSD through Paystack. Pounds, euros, dollars, Canadian dollars and dirhams go through Stripe. Cedis, shillings, rand and the other African currencies go through Flutterwave, including mobile money.
What you are charged
The checkout page itemises everything — ticket price, any fees the creator has chosen to pass on, and any discount from a promo code. The total shown is the total taken. There is no currency conversion: an event is priced in its own market's money.
After you pay
Tickets are issued the moment the payment confirms, and appear in your wallet and in a confirmation email. If the email has not arrived, check the wallet first — that is the authoritative copy, and email is the part most likely to be delayed or filtered.
If a payment fails or is interrupted, nothing is issued and nothing is charged. Start again rather than paying twice; if you think you have been charged for a failed order, contact us with the order number.
Promo codes
Enter a code at checkout and the discount is applied before payment, so you can see what it did. Codes are set by the creator and can be limited by quantity, by date, or to particular ticket types.
